Refund policy

Last updated: 29 July 2026

Due to hygiene and safety reasons, we do not accept returns or exchanges on opened, used, or tampered beauty products.

If you receive a damaged, defective, incorrect, or expired item, please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging.

To request a return, contact us at glow@curatedglow.store.

Once your return is received and inspected, we will notify you of the outcome. If approved, we may issue a replacement, store credit, or refund, depending on the circumstances.

Approved refunds will be processed to your original payment method within 10 business days. If more than 15 business days have passed since your refund was approved, please contact us at glow@curatedglow.store.

Shipping fees are non-refundable unless the error was on our part.